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Practising Their Stupid

Auckland, New Zealand


Ok so I've pretty much come to terms with the fact that I'm just not cut out for the Being Nice To Stupid People thing that customer service entails. Try dealing with this every day:

Me: And your street number please.
Cust: Canterbury.
Me: The number, please.
Cust: Canterbury.
Me: Is that a number?

Me: C for cat, T for tree.
Cust: C for tree?

Kama: B for bravo.
Cust: C?

Me: Please could you confirm your phone number?
Cust: Twenty first of the fifth nineteen seventy nine.
Me: ....Erm... phone number?

Me: Could I take your customer number please?
Cust: Is that the customer number?
Me: ....Yyyyeeeeesssss....

Switchboard: Could I please take your name and number and have an operator call you back?
Cust: I don't have a name or number.

Me: When did you place your order?
Cust: I don't know.
Me: Was it more than three days ago?
Cust: No.
Me: So it was less than three days ago.
Cust: Yes.
Me: Ok so it wont be in our system yet.
Cust: …errrrm…
Me: You placed your order less than three days ago yes?
Cust: No I placed it ages ago.
Me: Ohhh kaayyy! So you DIDN'T place it less than three days ago! Did you pay with a credit card?
Cust: No, it was cheque or money order thing…
Me: And did you get a payment slip off us or did you send in a coupon?
Cust: I havent sent it yet.
Me: Ok but did you call us to place your order?
Cust: I havent placed an order yet.

God I hope it isn't contagious.

Aaaanyway, only a week of call centre hell left and I'm outta here. Three weekends left at the bar plus new years eve which is fine because drunk people are easier to handle than call centre customers and probably drool less too then I'm back where I belong.

On the road.

permalink written by  Koala Bear on December 12, 2008 from Auckland, New Zealand
from the travel blog: Tiny Little NZ Road Trip
tagged Work

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hahahahahahahahahahah the amount of calls i have like that everyday. infact to the point where i have got them on emails here to now!!

my customer wishes to cxl via email but give me no details, i then request he resends me a email with his name, addy, state, postcode, ect..

i get 3 email backs.. but only withhis name part filled out.. honestly...

if i could use ur flipping name i woulda tdone it back in the frist frikkin email

arg


i am jelly as hell you have one week left.. like i said to Mali and matt the other day.. im guna be super gran of guthy renker at this rate that im staying here

permalink written by  Tittieana on December 12, 2008


where is my comment. i dont see my commment.. i want my comment!

permalink written by  Tittieana on December 12, 2008


ohhhhhhhh look there it is! *points*

permalink written by  Tittieana on December 12, 2008


Good god it IS contagious ;)

Love you baby :p

permalink written by  Koala Bear on December 14, 2008


I don't believe we've had proof of said mulletous hair yet.... hmmmmmmm??? lies methinks.....

permalink written by  Onetormented on December 17, 2008


There are many many things worth lying about in this world, Onetormented. Things such as the one that got away, penis size or "what do you mean offishur? I havent had a drink all night. -hic-"

Mullet size is not one of them. Its a bit like lying that you wet the bed until the age of 17 or you're still a virgin at the age of 45. Ya just don't do it :p

permalink written by  Koala Bear on December 17, 2008


And allow me to clarify - PHOTOGRAPHIC EVIDENCE Claire, PHOTOGRAPHIC EVIDENCE.... ;} Lemme just say I'm a see it to believe it kinda gal and maybe only to go pffffftt and say that I like you better sans mullet :)

permalink written by  Onetormented on January 7, 2009

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